Privacy Policy

Last Updated: January 18, 2026

At TRADONS Technology, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, including name, email address, company information, and any other information you choose to provide when using our services or contacting us.

We collect the following types of information:

  • Contact Information: Name, email address, phone number, company name
  • Account Information: Username, password, preferences
  • Usage Data: Log files, IP addresses, browser type, device information
  • Communication Data: Your communications with us, including support requests

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, communicate with you, send you technical notices and support messages, and comply with legal obligations.

We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. We are ISO 27001 certified and GDPR compliant.

ISO 27001 ISO 27001 Certified
GDPR GDPR Compliant
SOC 2 SOC 2 Type II

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing and request data portability under certain circumstances.

Your rights include:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to certain types of processing

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Third-Party Services

We may use third-party service providers to help us operate our business and provide services. These providers have access to your information only to perform specific tasks on our behalf.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@tradons.com or use the contact information below.

Email

privacy@tradons.com

Netherlands Office

Brabantsestraat 16, 3074 RS Rotterdam

Turkey Office

Yenimahalle, Ankara, Turkey